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FROM THE LOBBY TO THE RIGHT HOST

Office visitor management software: guests sign in on their phone, hosts know at once.

vFound Visitors is visitor management software for offices and coworking spaces: guests sign in from a QR sign on their own phone or register from a link, and their host gets an email. It prints a badge and keeps a live list of who is in the building.

An office or coworking reception welcomes interview candidates, clients, contractors and couriers, often for members who are in a meeting when their guest arrives.

Reception sees who needs a decision first, then everyone who is in now.

Valid card required. Cancel before day 14 to avoid the yearly charge.

Updated

Illustrative workflow using synthetic sample data.

A guest arrives while the host is in a meeting

Illustrative workflow using synthetic sample data.

A client is in the lobby at ten. The member they came to see is in a meeting and nobody at the desk knows who is expecting whom. This is the ordinary reception moment vFound Visitors is built around.

When a guest arrives, the member answers from their own page.

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  1. 1Before

    A member invites the guest

    A member on your people list invites a guest from their own private My vFound page, with no staff account. They choose a visit type and a day, and the guest gets a QR pass by email.

  2. 2At the door

    The guest signs in

    The guest scans your QR sign or shows the pass. The host is told when the full name typed matches one person on your list. Otherwise the desk confirms the host first.

  3. 3Reply

    The host answers from a phone

    The member is emailed and can reply that they are on the way, ask the guest to wait five minutes or say it is not their visitor. The reply shows at the desk. The guest's pass shows On my way or Please wait, and a neutral line in place of Not my visitor.

What reception sees first

The list starts with what needs a person: a visitor waiting for approval, and a visitor who has signed in whose host the desk has not confirmed yet. Everyone else is under In now, with Expected and Done on the next tabs.

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A visit type can wait for the desk to approve it, and the office can have everyone who signs in without an invitation wait too. Visitors who are still signed in after the day ends are signed out automatically once they have been in for 12 hours.

Members invite their own guests

Illustrative workflow using synthetic sample data.

The form on a member's page asks for the guest's name and email, a company if there is one, a visit type, an arrival time and an optional last day. The schedule can be one day, every day in the range or weekdays in the range. The member opens it from a private link, so reception is not typing each invitation.

A member invites a guest, a contractor or an interview candidate without a staff account.

How reception runs on vFound

Invite guests ahead with a QR pass by email, share a registration link, or pair any lobby tablet with a ten-minute code. There is no visitor app or account.

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  • Visitor types for interviews, contractors, deliveries and your own each have their own questions, terms, badge colour, approval and retention.
  • The host gets an email and can reply from a private link, without an account, that they are on the way.
  • Multi-day passes work once on each valid day, for contractors on a longer job.
  • Badges print in three sizes, and anyone left signed in is signed out automatically after the day ends.

Safety without collecting more than you need

A live roll call on any phone shows everyone signed in, and several marshals can mark people safe at once, with a final report. Each visitor type can optionally require a private visitor photo or a staff-recorded visual check of a physical photo ID. vFound stores no ID document image or number and runs no facial recognition or watchlist.

Check the fit for your reception

Read more
Your requirementFitWhat to check
Guests sign in on their own phoneYesFrom your QR sign. A lobby tablet can be paired in the browser with a ten-minute code instead. There is no visitor app.
A badge printed for each guestYesBadges print in three sizes.
The host answers when a guest arrivesYesOn my way, Please wait 5 minutes or Not my visitor. The reply shows at the desk. The guest's pass shows On my way or Please wait, and a neutral line in place of Not my visitor.
Members invite their own guestsYesThe member must be on your people list. They need no staff account.
Member list from OfficeRnD Flex or Microsoft EntraEnterpriseBoth are part of vFound Enterprise. CSV import and an hourly CSV link are in the standard plan.
Photo or a staff check of a physical photo IDOptionalSet for each visit type. vFound stores no ID document image or number and runs no facial recognition or watchlist.
Open doors or turnstiles for guestsNovFound does not control access hardware. Webhooks and the API can tell your own systems when a visitor signs in.
A list of your own employees in the buildingNoThe live roll call lists the visitors who are signed in, not staff attendance.

For coworking spaces: one people list, several locations

Put members on the shared people list so a guest can name who they are visiting. Each location runs as its own venue, with its own QR sign, visitor types and roll call, and one owner sign-in switches between them. A self-serve account holds up to three venues.

In the 14-day trial

  • Import members from a CSV file.
  • Keep a public HTTPS CSV current, refreshed each hour.
  • Members invite their own guests and reply when they arrive.
  • Couriers sign in as delivery visitors and appear in vFound Parcels when your venue uses both products.

Part of vFound Enterprise

  • An OfficeRnD Flex sync, part of vFound Enterprise, which reads only each member's ID, name, email and active status, with an optional location filter. Your team creates the application with flex.community.members.read.
  • A customer-owned Microsoft Entra application with administrator-approved User.Read.All.
  • Neither connection creates staff accounts or roles. The OfficeRnD one is a read-only connection you control, not a marketplace listing or partner certification.

Rehearse a Monday morning at reception

In the 14-day trial, add three members, invite a guest from one member's page, sign the guest in from the QR sign and answer On my way from the member's page. Watch it reach the desk and the guest's pass. Then make a walk-in wait for approval and see how it appears at the top of the list. A valid card is required.

Self-serve

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise
  • The vFound products you choose, across all your sites
  • Multi-site management for more than three venues, with every product's work across sites
  • Single sign-on and organisation-wide two-step sign-in with your own identity provider
  • Custom attributes and workflow checklists on every product
  • Connectors to your directory and property systems, and integrations built to order
  • Lost & Found SMS and WhatsApp alerts through your own provider
  • Dedicated deployment in your own country, when your rules require it
  • A negotiated service level agreement, invoice billing and a signed agreement
  • A named contact, consultation, training and rollout with our team
THE REST OF YOUR FRONT DESK

One workspace for everything your desk looks after.

Questions from reception

How much does vFound Visitors cost for an office?+

US$67/month per venue, billed yearly at US$804, after a 14-day free trial that requires a valid card. Visitors and team members are unlimited, so a busy reception pays the same as a quiet one.

Do we need an iPad at reception?+

No. Visitors can sign in on their own phone from your QR sign, or on any tablet paired in the browser.

Can couriers be recorded too?+

Yes. Delivery visitors appear in vFound Parcels when your venue uses both products.

How long are visits kept?+

You choose from 7 to 365 days for the whole venue or each visitor type, with 365 days as the default.

Can coworking members invite their own guests?+

Yes. A member on your people list invites a guest from their own private My vFound page, with no staff account, and the guest gets a QR pass by email. When the guest arrives the member is emailed and can reply that they are on the way, ask the guest to wait five minutes or say it is not their visitor.

Can the member list come from OfficeRnD Flex?+

Yes, with vFound Enterprise, an owner or manager connects an OfficeRnD Flex application your team creates with flex.community.members.read, tests it and then turns on the sync. vFound reads only member ID, name, email and active status, optionally for one location, and never creates staff accounts. It is a read-only connection you control, not an OfficeRnD marketplace listing or partner certification.

What happens if a guest names a host who is not on our list?+

The desk confirms the host first. vFound tells the host only when the full name typed matches one person on your list, and until then the visitor appears at the top of the list with Confirm host.

Does a member need a staff login to invite a guest?+

No. A member on your people list invites guests from their own private My vFound page. Staff accounts are separate and are not created by the list.

Does the roll call include our own employees?+

No. The live roll call lists the visitors who are signed in, and optionally those expected. It is not a staff attendance register.

Know who is in the building, right now.

Start your 14-day free trial. A valid card is required; cancel before day 14 to avoid the yearly charge.

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