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LEFT BEHIND AFTER THE KEYS COME BACK

Car rental and parking lost and found software for belongings left behind.

Car rental and parking lost and found software from vFound gives the returns desk a photo record for belongings left in a vehicle, shuttle or parking facility. Staff check claims before handing anything back.

The returns office keeps the found item and storage drawer on the record.

Valid card required. Cancel before day 14 to avoid the yearly charge.

Updated

MAKE IT YOURS

Picture your venue’s website.

Try your name and colours. Watch it become yours.

Your brand colour
Your web addressA page just for your venue
Your name & coloursA familiar guest experience
Your QR signScan straight to your website

Illustrative preview. Your web address is confirmed during setup.

Illustrative workflow using synthetic sample data.

Keep the discovery separate from storage

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  1. 1Found

    Note the return bay or shuttle stop

    Put useful discovery context in the description, without copying rental paperwork or payment details.

  2. 2Stored

    Record the drawer staff can actually search

    The storage location is where the found object is kept now, rather than where the vehicle was parked.

  3. 3Claimed

    Check what only the owner should know

    Compare the private claim details with the item. A rental reference supplied by an enquirer is not an automatic verification result.

The driver can enquire after the flight

Illustrative workflow using synthetic sample data.

Give the renter or parking customer the venue page rather than a promise that the item has been found. Reports with no match yet remain distinct from reports that may match an item. Staff review the evidence.

Reports with a possible match are separate from those with no match yet.

Photograph the wallet, not the paperwork

Check photos before making them public. Staff can keep an item photo private. Avoid rental contracts, driving licences, payment cards and other identifying details in a public image.

Belongings recovery, not vehicle management

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Your requirementFitWhat to check
Photograph and locate found belongingsYesStaff record the item and where it is stored for a later shift.
Rental agreement or number-plate lookupNoNo rental-system or number-plate recognition connector is offered by this workflow.
Barrier, valet dispatch or vehicle trackingNovFound does not operate parking hardware or locate a parked car.
Return an approved claim by postYes, staff arrangedChoose a carrier and record tracking. Buy postage and labels separately.
Automatic ownership decisionsNoStaff decide each claim; AI suggestions do not prove ownership.

Try the next-shift handover

Use a fictional return bay and sample belongings. Have one staff member log an item and another find it from the storage note. Submit a sample enquiry from a phone, review the claim and check the separate postage process. The 14-day trial requires a valid card.

Self-serve

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise
  • The vFound products you choose, across all your sites
  • Multi-site management for more than three venues, with every product's work across sites
  • Single sign-on and organisation-wide two-step sign-in with your own identity provider
  • Custom attributes and workflow checklists on every product
  • Connectors to your directory and property systems, and integrations built to order
  • Lost & Found SMS and WhatsApp alerts through your own provider
  • Dedicated deployment in your own country, when your rules require it
  • A negotiated service level agreement, invoice billing and a signed agreement
  • A named contact, consultation, training and rollout with our team

Questions from car rental and parking desks

Can a renter report an item after returning the car?+

Yes. Share your venue page so the renter can submit a lost report after leaving. Staff compare the report with the items actually held.

Does vFound connect an item to a rental agreement automatically?+

No. Staff can describe the discovery context, but this page offers no rental agreement connector or automatic renter verification.

Can a parking office use this to find a customer's car?+

No. This is a found-belongings workflow. It does not locate vehicles, read number plates or operate barriers.

Where should the returns desk record the storage drawer?+

Use the item's storage location. Keep discovery context, such as the shuttle stop or return bay, in the description so the next shift can tell the two apart.

Can we publish a wallet without its photo?+

Yes. Staff can keep an item photo private. Review the listing and exclude identifying paperwork before publishing.

Does the rental desk sell return postage through vFound?+

No. Staff arrange any postage and labels separately. The claim return workflow records the selected carrier and tracking number.

Try the workflow with sample items.

Start your 14-day free trial. A valid card is required; cancel before day 14 to avoid the yearly charge.

Start your 14-day free trial