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vFound vs Envoy Deliveries

Envoy Deliveries and vFound serve different desk requirements. Envoy Deliveries documents email, Slack and Teams messages addressed to recipients, plus optional secure pickup on an iPad. vFound Parcels uses recipient email and a browser-based desk handover. Team channel alerts in vFound are not a replacement for recipient chat messages.

We publish vFound. This is a review of the linked public documentation, not an independent hands-on test of Envoy Deliveries. Confirm the required tier, hardware and full price with each provider.

Envoy Deliveries facts checked against its public website on 23 October 2026.

Side by side

FeaturevFoundEnvoy Deliveries
PriceUS$75/month per venue, billed yearly (US$900 a year); 14-day free trial, valid card required$250 per delivery location a month, billed annually; the page says this excludes the platform fee. Confirm the full quote.Source
Reading the labelPhoto of the label; vFound AI reads the name, room, carrier and tracking number and finds the person on your listPhone camera and character recognition match the name on the label to your directorySource
Telling the recipientEmail with a pickup code and a QR pass, in the person’s language (thirteen languages)Automatic package notificationsSource
Proof of handoverSignature on screen; each parcel is handed over once, with its full historyPhoto or signature at pickup, on an iPadSource
RemindersEmail reminders while a parcel waits (at most three); a due-back-to-sender listAutomatic reminder notificationsSource
ExportCSV export of every parcelNot publicly stated; the page mentions analytics and reportsSource
App to installNone: vFound runs in the browser on any phone, tablet or computer, and recipients get emailStaff scan labels with a phone camera; secure pickup uses the Envoy Deliveries app on an iPad.Source
Recipient noticesArrival email and reminders; staff can use team channel alerts.Recipient notifications can be delivered by email, Slack or Microsoft Teams.Source
Pickup recordStaff record the collector; signatures can be required.Recipients can confirm from a notice unless secure pickup is enabled; secure pickup requires the kiosk and can collect a photo or signature.Source

Choose Envoy Deliveries if

  • Employees need parcel messages in Slack or Teams addressed to them.
  • You want Envoy secure pickup at a dedicated iPad kiosk.

Choose vFound if

  • Your desk hands parcels over and wants a browser-based collector and signature record.
  • vFound Parcels runs alongside vFound Lost & Found, Checkroom, Equipment and Visitors in one workspace. Select the products your team needs.

Try the actual desk journey

vFound does not send parcel arrival notices to each recipient through Slack or Teams, and does not operate locker doors. Its chat alerts are for the team.

Signed stops stay marked Delivered on the round.

Read more
  1. Review a sample arrival email for a fictional recipient and inspect the My vFound parcel page.
  2. Record a signature at handover and check the collected record. Ask your team whether a staffed desk is the pickup model they need.

Use fictional sample records for rehearsal. This screen illustrates vFound, not the other product.

Illustrative workflow using synthetic sample data.

Plan a careful switch from Envoy Deliveries

Keep the original evidence under your venue’s retention policy. Verify the destination records before retiring the old system; no one-click migration is promised.

Read more
  1. Ask Envoy which employee and delivery exports your permissions allow. Keep historical photos, signatures and delivery logs privately; a delivery-history migration is not promised.
  2. Test a synthetic people-list CSV in vFound. Confirm names and email addresses, then count pending deliveries against the shelf before logging the opening stock.
  3. Pick one source of arrival notices during cutover. Reconcile every uncollected parcel and tell staff which system holds the earlier pickup evidence.
THE PRODUCT

Meet vFound Parcels

Scan labels rapidly, give every recipient one private pickup page, and run the queue, shelves, handovers and delivery rounds.

See everything in vFound Parcels
Illustrative workflow using synthetic sample data.

Frequently asked questions

How does vFound Parcels compare with Envoy Deliveries on price?+

Envoy publishes Deliveries at $250 per delivery location a month, billed annually, excluding the platform fee. Confirm the full quote. vFound Parcels costs US$75/month per venue, billed yearly at US$900, with a 14-day free trial.

What should we test before replacing Envoy Deliveries with vFound?+

Review a sample arrival email for a fictional recipient and inspect the My vFound parcel page. vFound does not send parcel arrival notices to each recipient through Slack or Teams, and does not operate locker doors. Its chat alerts are for the team.

Will our existing Envoy Deliveries links and history move automatically?+

No automatic transfer of private links or historical evidence is promised. Ask Envoy which employee and delivery exports your permissions allow. Keep historical photos, signatures and delivery logs privately; a delivery-history migration is not promised.

Self-serve
Self-serve pricing

$75/month per venue

Billed yearly at $900, after a 14-day free trial.

Everything in vFound Parcels, for your whole team.

  • Rapid camera and barcode logging with carrier detection
  • One My vFound pickup page with desk arrival, snooze, hold and delegate codes
  • Handling tags, live pickup queue and optional pickup photos
  • Shelf occupancy plus thermal and A4 parcel labels
  • Outgoing courier handoffs, signed delivery rounds and analytics
  • Unlimited parcels, team members and storage
Try Parcels free for 14 days

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise
  • The vFound products you choose, across all your sites
  • Multi-site management for more than three venues, with every product's work across sites
  • Single sign-on and organisation-wide two-step sign-in with your own identity provider
  • Custom attributes and workflow checklists on every product
  • Connectors to your directory and property systems, and integrations built to order
  • Lost & Found SMS and WhatsApp alerts through your own provider
  • Dedicated deployment in your own country, when your rules require it
  • A negotiated service level agreement, invoice billing and a signed agreement
  • A named contact, consultation, training and rollout with our team

Try vFound Parcels with your own desk.

Start a 14-day free trial of vFound Parcels. A valid card is required; cancel before day 14 to avoid the yearly charge.

Start your 14-day free trial