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SWITCH TO VFOUND

Switching from Sign In App to vFound Visitors

Your staff list becomes the hosts visitors can name in vFound. Sign In App keeps your visit history, so export a copy of it before you leave.

Sign In App steps checked against its public help pages on 26 September 2026.

1. Export from Sign In App

  1. Sign In App’s help pages record that members can be exported, but they do not publish the steps. If you cannot find the export under Manage, Groups, ask Sign In App support for your members as a CSV file.Source
  2. Its own import template names the columns Full name, Role, Email and Phone number. vFound reads the Full name and Email columns by name.Source

2. Import into vFound Visitors

  1. In vFound, open People and choose More, then Import a CSV file. The same people list serves Parcels, Visitors and Equipment.
  2. vFound finds the columns by name in any order: a full name, or first and last name columns, plus email, room (or apartment, unit or department) and ID. Commas, semicolons and tabs all work.
  3. Check the count and the first name vFound shows, then choose Import. Someone already on the list with the same email is updated, not added twice. Up to 5,000 people go in at a time.

What comes with you

  • Your staff as the hosts visitors can name, with their email for arrival alerts.

What to keep a copy of

  • Your visit history. Sign In App exports it from Reports, History as a CSV file after you choose the site, group and dates.
  • Timesheet, booking and evacuation reports, which Sign In App lists as separate reports.
THE PRODUCT

Meet vFound Visitors

Visitors register on their phone or your paired kiosk, their host hears at once, and a live roll call shows who is safe.

See everything in vFound Visitors
Illustrative workflow using synthetic sample data.

Frequently asked questions

Can I import my Sign In App history into vFound?+

No. vFound imports your people, not past visits. Keep the CSV that Sign In App exports from Reports, History.

Does vFound need an iPad at the entrance?+

No. Visitors can sign in on their own phone from your QR sign, or on any tablet paired to vFound in the browser.

Self-serve
Self-serve pricing

$67/month per venue

Billed yearly at $804, after a 14-day free trial.

Everything in vFound Visitors, for your whole team.

  • QR self-registration and a paired lobby kiosk that you can disconnect
  • Visitor types with questions, terms, approvals and retention
  • One-day, daily or weekday QR passes
  • Host email, private replies and team channel alerts
  • Live roll calls and three printable badge sizes
  • Unlimited visitors and team members
Try Visitors free for 14 days

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise
  • The vFound products you choose, across all your sites
  • Multi-site management for more than three venues, with every product's work across sites
  • Single sign-on and organisation-wide two-step sign-in with your own identity provider
  • Custom attributes and workflow checklists on every product
  • Connectors to your directory and property systems, and integrations built to order
  • Lost & Found SMS and WhatsApp alerts through your own provider
  • Dedicated deployment in your own country, when your rules require it
  • A negotiated service level agreement, invoice billing and a signed agreement
  • A named contact, consultation, training and rollout with our team

Try vFound Visitors with your own desk.

Start a 14-day free trial of vFound Visitors. A valid card is required; cancel before day 14 to avoid the yearly charge.

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