WHO HAS THE LOANER LAPTOP?

IT equipment checkout software: loaner laptops out and back, serials and service on file.

vFound Equipment is equipment checkout software for IT help desks: it records each device with its serial, value and warranty and hands it out with a due time and an optional signature. It reminds people to bring it back.

An IT help desk keeps a shelf of loaner laptops, chargers, adapters and headsets for people whose own device is being repaired or who are starting on Monday.

Overdue items are at the top of what is out.

Start your 14-day free trial Try the Equipment demo

Valid card required. Cancel before day 14 to avoid the yearly charge.

Updated 25 October 2026

Illustrative workflow using synthetic sample data.

The loaner shelf, from out to back

An IT help desk keeps a shelf of loaner laptops, chargers, adapters and headsets for people whose own device is being repaired or who are starting on Monday. The shelf empties when nobody can say who has which serial.

1
Out with a name
Scan the label, choose the person and a due time, and record a signature if you want one. Hand out a laptop with its charger and bag as one kit.
2
Overdue is marked
The Out list shows each device with its borrower and due time, and anything overdue is marked Overdue.
3
Blocked until it is back
Block new checkouts for anyone with something overdue, and limit how many items a person can have.

Scan it back, or say what is wrong

Illustrative workflow using synthetic sample data.

Scan the label on a returned laptop and its card shows who has it. Take back records the return, and Damaged or parts missing? lets staff say what is wrong. Damaged or incomplete items are set aside for repair unless staff decide otherwise.

Scan a returned laptop and take it back, or say what is wrong with it.

Each item can hold its serial number, purchase and warranty details, a replacement value and up to ten custom fields. Log maintenance, set service reminders and run a stock-take by scanning the shelf to see what is missing.

Connect it to your systems

Import your current list from a Snipe-IT, Sortly or Cheqroom CSV file, keep the people list current from a CSV link or through SCIM, and connect other tools through the REST API with scoped keys and signed webhooks.

What vFound Equipment is not

vFound Equipment is built for a desk that hands equipment out and gets it back. It does not track software licences or depreciation, so keep your asset management system for those.

Check the fit for your service desk

Your requirement	Fit	What to check
Serial, value and warranty on each device	Yes	Plus up to ten custom fields and a maintenance log with service reminders.
Import from Snipe-IT, Sortly or Cheqroom	Yes	As a CSV file with a preview before anything is saved. Existing asset tags can be scanned.
People reserve a loaner ahead	Yes	From My vFound, a borrower requests any available device in one category. Staff can reserve a specific device, with optional approval.
Connect your other tools	Yes	The REST API with scoped keys and signed webhooks. People lists can come from a CSV link or through SCIM.
Software licences or depreciation	No	Keep your asset management system for those.
Enrol, lock or wipe devices	No	vFound records who has a device and when it is due. It does not manage the device itself.

Run a loaner week in the trial

In the 14-day trial, import your current list or add five devices, hand one out with its charger as a kit, let one go overdue and take another back marked as damaged. A valid card is required.

Self-serve

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise

The vFound products you choose, across all your sites
Multi-site management for more than three venues, with every product's work across sites
Single sign-on and organisation-wide two-step sign-in with your own identity provider
Custom attributes and workflow checklists on every product
Connectors to your directory and property systems, and integrations built to order
Lost & Found SMS and WhatsApp alerts through your own provider
Dedicated deployment in your own country, when your rules require it
A negotiated service level agreement, invoice billing and a signed agreement
A named contact, consultation, training and rollout with our team

THE REST OF YOUR FRONT DESK

One workspace for everything your desk looks after.

Questions from the service desk

How much does vFound Equipment cost for an IT desk?+

US$58/month per venue, billed yearly at US$696, after a 14-day free trial that requires a valid card, with unlimited devices and team members and no per-asset or per-user charge.

Can we import from Snipe-IT?+

Yes. The Snipe-IT preset reads the column names in Snipe-IT’s own sample import file, including item name, asset tag, serial and purchase cost.

Does anyone need to install an app?+

No. vFound runs in the browser and scans labels with the device camera.

Can people reserve a loaner in advance?+

Yes. From My vFound, a borrower requests any available device in one category, with optional approval. Staff can reserve a specific device from the Equipment desk.

Can the desk see which loaners are overdue?+

Yes. The Out list shows each device with its borrower and due time, and anything overdue is marked Overdue.

Does vFound manage or lock our devices?+

No. It records who has a device and when it is due. It does not enrol, lock or wipe devices, and it does not track software licences or depreciation.

Every loaner back on the shelf.

Start your 14-day free trial. A valid card is required; cancel before day 14 to avoid the yearly charge.

Start your 14-day free trial