Museum cloakroom software for coats and bags during a visit.
vFound Checkroom is museum cloakroom software for coats and bags deliberately left at the desk. It gives the visitor a browser ticket and helps staff prepare the right things for collection.
The entrance and exhibition cloakrooms use separate number ranges.
Valid card required. Cancel before day 14 to avoid the yearly charge.
Updated
A visit from entrance to collection
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- 1Arrive
Take in the coat and bag
Record the items and storage number at the staffed desk. A visitor can open their ticket in the browser without installing an app.
- 2Explore
Keep the ticket accessible
The ticket holds the collection code. Item photographs belong to the staff record, not the visitor ticket.
- 3Leave
Prepare before the visitor reaches the desk
The visitor asks for their things from the ticket. Staff mark them ready, check the collection code and record the hand-back.
The visitor keeps a ticket on their phone
The request to get things ready helps the desk see what to retrieve next. It is not a reservation for future cloakroom space or a promise that the visitor can open a locker.
A museum visitor asks for their things from the browser ticket.
A lost ticket and a lost coat are different
If a visitor cannot show the ticket, follow the lost-ticket check rather than returning a coat on its description alone. If the coat was found in a gallery and never checked in, use Lost & Found instead. Keep the two desk procedures clear in visitor guidance.
A staffed cloakroom, with clear limits
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| Your requirement | Fit | What to check |
|---|---|---|
| Numbered storage at separate desks | Yes | Stations have their own number ranges and storage locations. |
| Guest ticket without an app | Yes | The ticket opens in the browser and includes the collection code. |
| Electronic lockers or admission gates | No | vFound does not open lockers or operate museum admission hardware. |
| Cloakroom charges | Recorded, not processed | Staff record a payment taken separately. vFound does not process the guest payment. |
| Museum accession or collections management | No | This is visitor-belongings storage, not a museum collection catalogue. |
Test a visit and a closing-time hand-back
Set a fictional museum station and rack range. Take in a sample coat, open its ticket on a phone, request it back and record the hand-back. Review the lost-ticket procedure and any fee recording separately. A valid card is required for the 14-day trial.
Questions from museum cloakrooms
Is museum Checkroom the same as museum Lost & Found?+
No. Checkroom is for belongings deliberately left with staff and tied to a ticket. Lost & Found is for items discovered without an owner present.
Does a museum visitor need to install a cloakroom app?+
No. The visitor ticket opens in the browser and carries the collection code.
Are coat photographs shown on the museum visitor ticket?+
No. Item photos belong to the staff record. The guest ticket holds the number, code and item details.
Can the museum charge for a checked bag through vFound?+
Staff can record payment taken separately. vFound Checkroom does not process the visitor's payment.
Will Checkroom open a museum locker?+
No. The workflow is for an attended desk. It does not control lockers or admission gates.
How should separate museum cloakrooms number their storage?+
Use stations with their own number ranges and storage locations. Test each desk's intake and hand-back with sample coats before using the workflow.
Try the workflow with sample items.
Start your 14-day free trial. A valid card is required; cancel before day 14 to avoid the yearly charge.
Start your 14-day free trial