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FOUND IN A PUBLIC AREA

Hospital lost and found software for found items, with a clear boundary.

Hospital lost and found software from vFound gives reception and security a registry for ordinary items found in public areas. It is not a patient property custody system.

Ordinary found items have a photo and a storage place at public reception.

Valid card required. Cancel before day 14 to avoid the yearly charge.

Updated

MAKE IT YOURS

Picture your venue’s website.

Try your name and colours. Watch it become yours.

Your brand colour
Your web addressA page just for your venue
Your name & coloursA familiar guest experience
Your QR signScan straight to your website

Illustrative preview. Your web address is confirmed during setup.

Illustrative workflow using synthetic sample data.

Decide what belongs in this register

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Ordinary found items

  • An umbrella handed in from the entrance.
  • A scarf found in the public cafe.
  • A visitor asking about a bag after leaving.

Use your established hospital process

  • Property taken into safekeeping at admission or discharge.
  • Medicines, clinical records and patient identifiers.
  • Anything needing a specialist custody or clinical workflow.

An umbrella through the next shift

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  1. 1Receive

    Record what is actually held

    Photograph the umbrella at reception and record its storage location. Do not include people or paperwork in the image.

  2. 2Enquiry

    Ask for identifying details

    The visitor can search the venue page or submit a private claim. Staff compare the evidence before approving a return.

  3. 3Hand back

    Keep the outcome on the record

    Record collection after approval. The next shift can distinguish a returned item from one still waiting.

An enquiry is not proof of ownership

Illustrative workflow using synthetic sample data.

The claims queue separates work waiting for a decision from items ready for pickup. vFound AI can suggest a match, but staff decide the claim. A familiar-looking item or a similar description is a reason to check further.

Reception reviews a claim before an ordinary found item is handed back.

Check the scope with security before a trial

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Your requirementFitWhat to check
Found-item photographs and storage notesYesRecord an ordinary found item and where the desk keeps it. Check the photo before publishing.
Sensitive details shown publiclyNoDo not enter clinical information. Staff can keep an item photo private; this is not a substitute for deciding whether a record belongs here.
Patient belongings at admission and dischargeNovFound does not provide patient property custody. Keep that process in your established hospital system.
Electronic patient record connectionNoNo patient record connector or clinical workflow is offered by this page.

Trial the boundary as well as the screen

Use fictional ordinary items only. Photograph an umbrella, choose its shelf, submit a sample claim and review it as the next shift. Check the public page without signing in. If your intended workflow involves patient belongings or clinical information, this is not the workflow shown here. A 14-day trial requires a valid card.

Self-serve

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise
  • The vFound products you choose, across all your sites
  • Multi-site management for more than three venues, with every product's work across sites
  • Single sign-on and organisation-wide two-step sign-in with your own identity provider
  • Custom attributes and workflow checklists on every product
  • Connectors to your directory and property systems, and integrations built to order
  • Lost & Found SMS and WhatsApp alerts through your own provider
  • Dedicated deployment in your own country, when your rules require it
  • A negotiated service level agreement, invoice billing and a signed agreement
  • A named contact, consultation, training and rollout with our team

Questions from hospital found-item desks

Is this a patient property custody system?+

No. This page covers an ordinary found-item registry for hospital reception and security. It does not cover belongings taken into custody at admission, ward transfers or discharge.

Should a hospital enter patient names or medical details here?+

No. Keep clinical information and patient identifiers out of this registry. Use your established hospital process for records that require them.

Can hospital security hide a found item photo?+

Yes. Staff can keep an item photo private. Review the whole record before publishing; a private photo does not make a clinical record suitable for this workflow.

Who decides a hospital visitor's lost property claim?+

Staff decide. vFound AI suggests possible matches and checks claim details, but does not establish ownership or approve a return.

Does the found-item registry connect to an electronic patient record?+

No. This page offers no electronic patient record connection or patient-property workflow.

How should a hospital evaluate this registry?+

Start with fictional umbrellas, scarves and bags from public areas. Check photos, private claim review and hand-back records, then assess fit against your organisation's own requirements. The 14-day trial requires a valid card.

Try the workflow with sample items.

Start your 14-day free trial. A valid card is required; cancel before day 14 to avoid the yearly charge.

Start your 14-day free trial