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vFound vs Received Digital

Received Digital describes itself as mail and package management for organizations that need every item accounted for and every recipient confident it is on the way.

vFound Parcels reads each label from a photo, emails the person a pickup code and records a signature at handover, for one yearly price per venue.

Received Digital facts checked against its public website on 27 September 2026.

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Side by side

Feature	vFound	Received Digital
Price	US$75/month per venue, billed yearly (US$900 a year); 14-day free trial, valid card required	Not publicly stated; the site offers a demo and contactSource
Reading the label	Photo of the label; vFound AI reads the name, room, carrier and tracking number and finds the person on your list	An image of the item is processed to assign it to a recipient, without relying on a barcodeSource
Telling the recipient	Email with a pickup code and a QR pass, in the person’s language (thirteen languages)	Email and SMS with images, several items in one message, and a virtual mailbox to preview and track itemsSource
Proof of handover	Signature on screen; each parcel is handed over once, with its full history	Signatures, QR code or ID card scans, and image confirmationSource
Reminders	Email reminders while a parcel waits (at most three); a due-back-to-sender list	A reminder after a set time when an item is not picked upSource
Export	CSV export of every parcel	Not publicly stated; the site describes a dashboard, historical reporting and a chain of custody record for each itemSource
App to install	None: vFound runs in the browser on any phone, tablet or computer, and recipients get email	Not publicly stated; staff use a tablet or phone with a camera, or a document camera on a computerSource

Choose Received Digital if

You receive a lot of mail without barcodes and want items assigned from a photo.
You want recipients to request actions such as scan, forward, shred or return to sender from a virtual mailbox.
You use smart lockers that Received Digital supports.

Choose vFound if

You want vFound AI to read the label and find the person from one photo.
You want nothing to install: staff and recipients use the browser.
You also run lost and found, coat check, equipment or visitors at the same desk.

THE PRODUCT

Meet vFound Parcels

Scan labels rapidly, give every recipient one private pickup page, and run the queue, shelves, handovers and delivery rounds.

See everything in vFound Parcels

Illustrative workflow using synthetic sample data.

Frequently asked questions

How does vFound Parcels compare with Received Digital on price?+

Received Digital does not publish prices; its site offers a demo. vFound Parcels costs US$75/month per venue, billed yearly at US$900, with a 14-day free trial that requires a valid card.

Does either tool read the label from a photo?+

Received Digital assigns items from an image of the item. vFound Parcels reads the name, room, carrier and tracking number from a photo of the label with vFound AI and finds the person on your list.

Self-serve

Self-serve pricing

$75/month per venue

Billed yearly at $900, after a 14-day free trial.

Everything in vFound Parcels, for your whole team.

Rapid camera and barcode logging with carrier detection
One My vFound pickup page with desk arrival, snooze, hold and delegate codes
Handling tags, live pickup queue and optional pickup photos
Shelf occupancy plus thermal and A4 parcel labels
Outgoing courier handoffs, signed delivery rounds and analytics
Unlimited parcels, team members and storage

Try Parcels free for 14 days

vFound Enterprise

For airports, transit networks, hospitals, universities, venue groups and other organisations running many sites.

Custom pricing

Scoped to your sites, products and requirements.

Talk to us about Enterprise

The vFound products you choose, across all your sites
Multi-site management for more than three venues, with every product's work across sites
Single sign-on and organisation-wide two-step sign-in with your own identity provider
Custom attributes and workflow checklists on every product
Connectors to your directory and property systems, and integrations built to order
Lost & Found SMS and WhatsApp alerts through your own provider
Dedicated deployment in your own country, when your rules require it
A negotiated service level agreement, invoice billing and a signed agreement
A named contact, consultation, training and rollout with our team

Try vFound Parcels with your own desk.

Start a 14-day free trial of vFound Parcels. A valid card is required; cancel before day 14 to avoid the yearly charge.

Start your 14-day free trial